Support — HMP
Email: info@hundtec.com
Phone: +1 604 750 6496
We answer within one business day.
Signing in
Use the same email and password as your HUNDTEC POS back office. If you do not have one, ask the owner of the restaurant to create an account for you — HMP cannot create accounts.
I cannot see my branch
HMP shows only the branches your back-office account manages. If a branch is missing, the owner can add it to your account in the back office.
Reading a printed menu
Go to Menu → "Read a menu from a photo or PDF". Photograph the menu straight on, in good light, one page at a time. The app reads the dishes and then asks one question: add them to the menu, or replace the menu. Nothing changes until you answer.
Notifications
Turn them on when the app asks, or later in your phone's settings under HMP. They tell you when a table order is waiting to be accepted, or when a till drops offline.
Face ID / Touch ID
You can lock HMP so the back office is not open to whoever picks up the phone. If the lock will not open, use your phone's passcode when asked.
Deleting your data
Write to info@hundtec.com from the address on the account, or ask the restaurant owner to close it. See the privacy policy.