Privacy Policy — HUNDTEC POS
HUNDTEC POS is a self-service kiosk, counter till and kitchen screen for cafés and restaurants. The app runs on a tablet or phone that belongs to the restaurant and is paired to that restaurant's account on our servers. This policy explains what the app processes, for whom, and why.
Who is responsible
The restaurant that operates the device is the data controller for its guests' orders and its staff records. HundTec provides the software and hosting as a processor for that restaurant. Contact for both: info@hundtec.com.
What the app processes
| Data | Purpose | Kept |
|---|---|---|
| Orders placed on the kiosk or till (items, prices, order number, dine-in / take-away, payment status) | Preparing and paying for the order; the restaurant's sales reports | By the restaurant, for its accounting |
| A guest's name or phone number, only if the guest types one for a pickup order | Calling the order at the counter | Until the order is closed; then in the restaurant's order history |
| Staff names and PIN codes (PINs are stored hashed and cannot be read back) | Signing in to the till, clock-in / clock-out, who took which order | While the person works there |
| Microphone audio while the "Hold to speak" button is pressed | Understanding a spoken order. Audio is transcribed and discarded; it is not stored or used to identify the guest | Not kept |
| Device identifier issued at pairing, app version, last-seen time | Keeping the device paired to its restaurant and delivering updates | While the device is paired |
What the app does not do
- No advertising, no tracking across other apps or websites, no data sold to anyone.
- No location, no contacts, no photos of guests.
- Card payments are taken on a separate payment terminal or at the counter; the app never sees card numbers.
Where data is kept
On HundTec's servers in Europe, and on the device itself (the current menu and unsent orders, so the kiosk keeps working if the connection drops). Data in transit is encrypted (HTTPS).
Your rights
Guests and staff can ask the restaurant to show, correct or delete their data. If the restaurant needs our help to do that, we act on its instruction. Questions about this policy: info@hundtec.com.
Changes
We will post any change to this page and update the effective date above.